Last Updated: 15 November 2025
What are cookies?
Small text files stored on your device that help websites function and improve your experience.
Why we use them:
To keep you logged in, remember your preferences, understand how you use our platform, and improve our services.
Your choice:
You can manage cookie preferences through your browser settings. Some cookies are essential for the platform to work properly.
This Cookie Policy explains how Grow Digital Services DMCC ("we", "us", "our", or "Handshake") uses cookies and similar tracking technologies on our website and platform.
This policy should be read alongside our Privacy Policy and Terms and Conditions.
Company Details:
Grow Digital Services DMCC
Dubai, United Arab Emirates
Email: contact@grow.ae
Website: www.grow.ae
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
We use cookies for several purposes to provide and improve our services:
These cookies are necessary for the platform to function and cannot be disabled. Without these cookies, services you have requested cannot be provided.
Purpose:
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
Purpose:
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.
Purpose:
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
Purpose:
Below is a list of the cookies we use on our platform:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your logged-in session | Session | First-party |
| csrf_token | Security token to prevent cross-site request forgery attacks | Session | First-party |
| auth_token | Authentication and user verification | 7 days | First-party |
| load_balancer | Routes your requests to the correct server | Session | First-party |
| cookie_consent | Stores your cookie preferences | 12 months | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| user_preferences | Stores dashboard layout and display preferences | 12 months | First-party |
| language | Remembers your language selection | 12 months | First-party |
| timezone | Stores your timezone for displaying dates and times correctly | 12 months | First-party |
| notification_settings | Remembers your notification preferences | 6 months | First-party |
| campaign_filters | Saves your campaign view filters and sorting preferences | 30 days | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years | Third-party |
| _gid | Google Analytics - distinguishes users | 24 hours | Third-party |
| _gat | Google Analytics - throttles request rate | 1 minute | Third-party |
| analytics_session | Tracks your session for usage analytics | 30 minutes | First-party |
| performance_metrics | Collects page load time and performance data | Session | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel - tracks conversions and builds audiences | 3 months | Third-party |
| _gcl_au | Google AdSense - experiments and conversions | 3 months | Third-party |
| li_fat_id | LinkedIn Ads - member tracking | 30 days | Third-party |
| campaign_tracking | Tracks which marketing campaign brought you to our site | 30 days | First-party |
| referral_source | Records how you found our website | 30 days | First-party |
Note: This list may not be exhaustive as third-party services may set additional cookies. Cookie names and durations may also change as we update our platform and services.
We use various third-party services that may set their own cookies. These services have their own privacy policies and cookie policies that govern their use of cookies.
Google Analytics
We use Google Analytics to understand how visitors use our website and platform.
Google Privacy Policy | Google Analytics Opt-out
Facebook Pixel
Used to measure the effectiveness of our Facebook advertising and build custom audiences.
Facebook Privacy Policy
LinkedIn Insight Tag
Tracks conversions and provides insights for our LinkedIn advertising.
LinkedIn Privacy Policy
Google Ads
Enables conversion tracking and remarketing for our Google advertising campaigns.
Google Ads Privacy & Terms
Intercom / Customer Support Tools
For providing customer support and in-app messaging. May set cookies to maintain conversation history and preferences.
Content Delivery Networks (CDNs)
We use CDNs to deliver content quickly and securely. These may set cookies for load balancing and security purposes.
Cloud Service Providers
Our platform is hosted on cloud infrastructure that may use cookies for security and performance monitoring.
In addition to cookies, we use other tracking technologies:
Small graphic images embedded in web pages or emails that track whether you've viewed a page or opened an email. We use these for:
HTML5 local storage and session storage allow websites to store data on your device. We use these for:
We collect technical information about your device and browser for:
Third-party SDKs integrated into our platform may collect information about your device and usage patterns.
When you first visit our website, you'll see a cookie consent banner allowing you to:
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
You can control and/or delete cookies through your browser settings. Here's how to manage cookies in popular browsers:
Google Chrome
Settings → Privacy and security → Cookies and other site data
Mozilla Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari (macOS)
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Safari (iOS)
Settings → Safari → Block All Cookies
For specific tracking and advertising cookies, you can use these opt-out tools:
Some browsers offer a "Do Not Track" (DNT) feature that signals websites you don't want to be tracked. Our platform currently does not respond to DNT signals, but you can use the cookie management options above to control tracking.
Important: Blocking or deleting cookies may impact your experience on our platform. Essential cookies cannot be disabled as they are necessary for the platform to function. If you disable functional or analytics cookies, some features may not work as expected.
If you're located in the EU/EEA, you have specific rights regarding cookies and tracking:
We comply with the UK Privacy and Electronic Communications Regulations (PECR) by:
We follow the EU ePrivacy Directive by ensuring:
Cookies automatically expire after their specified duration:
You can manually delete cookies at any time through:
If you delete cookies:
When you access our platform through a mobile browser or app, similar tracking technologies apply:
Mobile browsers support cookies just like desktop browsers. Manage them through your mobile browser settings.
If you use our mobile app, we may use:
We may update this Cookie Policy from time to time to reflect:
We'll notify you of material changes by:
We encourage you to review this Cookie Policy periodically.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Grow Digital Services DMCC
Dubai, United Arab Emirates
Email: laura@grow.ae
Website: www.grow.ae
Email: contact@grow.ae
Subject: "Cookie Policy Enquiry"
Email: laura@grow.ae
For more information about cookies and online privacy:
This Cookie Policy is provided as a template and should be reviewed and customised to reflect your actual cookie usage. As your platform evolves and you integrate new services, you must update this policy to accurately reflect the cookies and tracking technologies in use. Regular audits of your cookies are recommended to ensure this policy remains accurate and compliant with applicable laws.