Last updated: 19 June 2026
These Terms and Conditions ("Terms") are a binding agreement between you and Grobot Technologies LLC, a Wyoming limited liability company ("Handshake", "we", "us", or "our"). They govern your access to and use of the Handshake platform, software, websites, and related services (together, the "Services").
By creating an account, ticking the box to accept these Terms, or otherwise accessing or using the Services, you agree to be bound by these Terms, effective from that moment. If you are accepting on behalf of a company or other organization, you confirm that you have the authority to bind that organization, and "you" refers to that organization. If you do not agree to these Terms, you may not use the Services.
These Terms include the Acceptable Use provisions in Section 9, the third-party platform risk allocation in Section 7, the arbitration agreement and class-action waiver in Section 23, and our Privacy Policy and Data Processing Addendum, which are incorporated by reference.
Company details:
Grobot Technologies LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Contact: support@gro.bot
To use the Services, you must be at least 18 years old and able to form a binding contract. You agree to provide accurate, current, and complete information and to keep it up to date.
You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us promptly at support@gro.bot of any unauthorized access or suspected security breach. You may not share your account access with anyone who is not authorized to act for you.
The Services are a software platform that helps you plan, automate, and manage outreach, including connection requests and messaging on Third-Party Platforms, audience building and contact management, and AI-assisted drafting and personalization of messages.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business purposes. We may update, change, or improve the Services over time.
The Services are a self-serve software tool. Unless we agree otherwise in writing, we do not provide managed outreach, done-for-you campaigns, list approval, or human review of your messages, and we do not guarantee any particular outreach results.
To deliver the Services, you connect one or more Third-Party Platform Accounts. By connecting an Account, you authorize us to access and operate that Account on your behalf solely to provide the Services, including sending connection requests and messages and reading the data needed to do so.
You represent that you own or are authorized to operate each Account you connect, and that connecting it and using it through the Services does not breach any agreement between you and the relevant Third-Party Platform.
Handshake is an independent product. We are not affiliated with, endorsed by, sponsored by, partnered with, or an official feature of LinkedIn or any other Third-Party Platform. "LinkedIn" and other platform names are trademarks of their respective owners and are used only to describe interoperability.
Each Third-Party Platform sets its own terms and policies, controls its own systems, and may change them at any time. Your relationship with a Third-Party Platform is governed solely by your agreement with that platform, not by these Terms.
Please read this section carefully. It allocates an important risk to you.
Automating activity on a Third-Party Platform may be restricted by, or may violate, that platform's own terms of use. You are solely responsible for understanding and complying with the terms, policies, and usage limits of every Third-Party Platform you connect.
You acknowledge and agree that using the Services to automate outreach may result in warnings, throttling, feature limits, restriction, suspension, or permanent ban of your Third-Party Platform Account, and may affect the data, connections, or reputation associated with it. You assume this risk entirely.
Subject to Section 19.5, and to the maximum extent permitted by law, Handshake is not responsible or liable for any restriction, suspension, ban, data loss, or other consequence affecting any Third-Party Platform Account, or for any lost business, pipeline, or opportunity resulting from it, however it arises. We provide tools such as activity limits to help reduce this risk, but we do not warrant that they will prevent any platform action, and respecting those limits and using the Services responsibly remains your responsibility.
We may set, adjust, and enforce daily and weekly activity limits, throttling, pacing, and other safeguards to protect the health of your Accounts, our platform, and other customers. You agree not to circumvent, disable, or interfere with these limits or with any technical protection of the Services.
We may also throttle, pause, or queue activity where we reasonably believe it is necessary to protect an Account, comply with a Third-Party Platform, or maintain the stability and reputation of the Services.
You may use the Services only for lawful business purposes and in line with these Terms. You must not, and must not allow anyone else to:
We may publish a more detailed Acceptable Use Policy and update it from time to time; it forms part of these Terms.
You are solely responsible for your outreach and for the content of every message you send through the Services, including AI Output you choose to send. You are responsible for ensuring that your outreach, your targeting, and your handling of End Contact data comply with all laws and regulations that apply to you and to the people you contact.
This includes, where applicable, the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), the CASL anti-spam law, the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), the EU and UK General Data Protection Regulation (GDPR), and the ePrivacy and PECR rules. You are responsible for having a lawful basis to contact each End Contact, for providing any required notices and obtaining any required consents, and for honoring opt-out, unsubscribe, and deletion requests.
You represent that you have all rights and permissions necessary to upload and use your Customer Data through the Services for your intended outreach.
You and your use of the Services must also comply with US export-control and economic-sanctions laws. You confirm that you are not located in, and will not use the Services from or on behalf of anyone in, a country or region subject to comprehensive US sanctions, and that you are not on any US government restricted-party or denied-person list.
The Services use artificial intelligence to draft, suggest, and personalize messages and other content. AI Output is generated automatically, may be inaccurate, incomplete, or unsuitable, and is provided to you on an "as is" basis with no warranty of accuracy, quality, or compliance.
You are responsible for reviewing AI Output before it is sent and for the consequences of any message sent through the Services. As between you and us, you own the AI Output produced for you, and you accept full responsibility for its content and use.
12.1 Pricing model. The Services are sold as a subscription with a fixed monthly fee for each Billable Account, at the rate shown to you when you subscribe or as otherwise agreed in writing.
12.2 Billed in advance. Account fees are billed in advance for each billing cycle. A billing cycle is anchored to the date the relevant Account is created or connected. An Account that is paused, inactive, disconnected, or unused remains a Billable Account, and continues to be charged, until you fully terminate it.
12.3 Auto-renewal. Subscriptions automatically renew for successive monthly periods until cancelled in accordance with Section 13. By subscribing, you authorize us (and our payment processor) to charge your payment method for the recurring fees and any applicable taxes.
12.4 No refunds. Except where required by law, all fees are non-refundable. Cancelling, pausing, or terminating an Account does not entitle you to a refund or credit for the current billing cycle or for any unused portion of it.
12.5 Taxes. Fees are exclusive of taxes. You are responsible for all sales, use, VAT, GST, and similar taxes, excluding taxes based on our net income.
12.6 Late or failed payment. If a payment fails or is overdue, we may suspend or limit the Services and the affected Accounts after notice, and you remain liable for amounts due.
12.7 Price changes. We may change our fees. We will give you at least 30 days' notice before a price change takes effect, and the new price will apply from your next billing cycle after the notice period. Continuing to use the Services after a price change takes effect means you accept the new price.
13.1 Term. These Terms apply from when you first accept them and continue while you use the Services.
13.2 Cancellation by you. Your subscription is month-to-month. You may cancel at any time, effective at the end of your current paid billing cycle. To stop future charges for an Account, you must fully terminate that Account. Cancellation does not refund the current cycle (see Section 12.4).
13.3 Suspension or termination by us. We may suspend or terminate your access to the Services, in whole or in part, immediately if you breach these Terms (including the Acceptable Use provisions), if you fail to pay amounts due, if we reasonably suspect fraud, abuse, or activity that risks harm to a Third-Party Platform, the Services, or others, or if we are required to do so by law.
13.4 Effect of termination. On termination, your right to access the Services ends, you remain liable for any outstanding fees, and we will handle your data in accordance with our Privacy Policy and Data Processing Addendum, including providing a reasonable window to export Customer Data where practicable. Sections that by their nature should survive termination will survive.
Our collection and use of personal information is described in our Privacy Policy at /privacy, which forms part of these Terms.
When we process personal data contained in your Customer Data in order to provide the Services, we act as a processor acting on your instructions, and you act as the controller who determines the purposes and means of that processing. You are responsible for the lawfulness of that data and its use (see Section 10). Where required, our Data Processing Addendum at /dpa applies and sets out the processing details, security measures, sub-processor terms, and international transfer mechanisms.
We implement reasonable technical and organizational measures to protect data processed through the Services. No system is completely secure, and we cannot guarantee absolute security.
We and our licensors own all rights in the Services, including all software, models, designs, text, graphics, and other materials, and all related intellectual property. Except for the limited license in Section 4, no rights are granted to you.
You retain ownership of your Customer Data. You grant us a worldwide, non-exclusive, royalty-free license to host, process, and use your Customer Data solely to provide, secure, and improve the Services and as described in our Privacy Policy and Data Processing Addendum. We may also create and use aggregated or de-identified data derived from use of the Services, which does not identify you or any End Contact, to operate, analyze, and improve our Services.
If you give us feedback or suggestions, we may use them without restriction or obligation to you.
Each party may receive confidential information from the other, including business plans, pricing, customer information, and technical information. The receiving party will protect it with reasonable care and use it only to perform under these Terms. This obligation does not apply to information that is public through no fault of the receiving party, already known to it, independently developed, or required to be disclosed by law. This section survives termination.
While you use the Services and for 12 months afterward, you agree not to (a) build, or help a third party build, a product or service that copies or substantially replicates the Services or their distinctive features, using your access to or knowledge of the Services; or (b) solicit for employment any of our employees or contractors with whom you dealt in connection with the Services. General advertising not targeted at our personnel, and ordinary competition that does not rely on our confidential information, are not restricted by this section.
You represent and warrant that you have the right to use all Customer Data you provide, that your use of the Services complies with all applicable laws, that you have obtained all necessary consents and provided all required notices for your outreach, and that the information you provide to us is accurate.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT WARRANT ANY PARTICULAR OUTREACH RESULTS, RESPONSE RATES, DELIVERABILITY, OR OUTCOMES, WHICH DEPEND ON FACTORS OUTSIDE OUR CONTROL.
Subject to Section 19.5, and to the maximum extent permitted by law:
19.1 NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
19.2 THIS EXCLUSION EXPRESSLY INCLUDES ANY LOSS ARISING FROM THE RESTRICTION, SUSPENSION, OR BAN OF A THIRD-PARTY PLATFORM ACCOUNT (SEE SECTION 7).
19.3 OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
19.4 SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
19.5 What these limits do not cover. Nothing in these Terms limits or excludes either party's liability for: (a) fraud or fraudulent misrepresentation; (b) gross negligence or willful misconduct; (c) death or personal injury caused by its negligence; (d) a party's indemnification obligations under Section 20; (e) a breach of the confidentiality obligations in Section 16; (f) your obligation to pay fees due; or (g) anything else that cannot be limited or excluded under applicable law.
You will defend, indemnify, and hold harmless Handshake and its affiliates, and their officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of any law or third-party right, including privacy, anti-spam, and Third-Party Platform terms; (d) your Customer Data and your outreach content and targeting; and (e) any claim brought by an End Contact or by a Third-Party Platform in connection with your use.
This section applies in addition to the rest of these Terms if you use the Services to run outreach on behalf of your own clients.
21.1 Responsibility for Sub-Accounts. You are responsible for every Sub-Account you provision and for all activity conducted through it, as if it were your own. You must ensure that each of your clients and their users complies with these Terms, including the Acceptable Use provisions (Section 9) and the Third-Party Platform rules (Sections 5 to 7).
21.2 Consent and lawful basis down the chain. You are responsible for ensuring that you, or the relevant client, has a lawful basis and all necessary consents to contact each End Contact reached through a Sub-Account. We are not required to verify consent at the client level.
21.3 Data protection roles. For Customer Data processed through your Sub-Accounts, you act as controller (or as your client's processor, with us as sub-processor), and we act as processor. Our Data Processing Addendum governs this processing.
21.4 Fees. You are solely responsible for all fees for every Billable Account and Sub-Account under your account, regardless of any separate arrangement between you and your clients.
21.5 Flow-down. You must bind your clients to terms that are at least as protective as these Terms with respect to acceptable use, Third-Party Platform risk, and data protection.
21.6 Indemnity for client claims. Your indemnity in Section 20 extends to claims brought by, or arising from, your clients and their End Contacts.
We may modify, suspend, or discontinue any part of the Services at any time, and will give reasonable notice of material changes where practicable.
We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date and, for material changes, give notice by email or through the Services. Changes take effect when posted unless stated otherwise, and your continued use of the Services after that means you accept the updated Terms.
Please read this section carefully. It affects how disputes are resolved and requires arbitration on an individual basis.
23.1 Informal resolution first. Before starting a formal proceeding, the parties will try in good faith to resolve any dispute for 30 days after written notice of the dispute is sent to the other party.
23.2 Binding arbitration. If the dispute is not resolved, it will be finally settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, except as provided below. The arbitration will be conducted in English, seated in Sheridan County, Wyoming, and may proceed by written submissions, telephone, or video where the AAA rules allow. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
23.3 Class-action waiver. Disputes will be arbitrated only on an individual basis. You and we each waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding.
23.4 Small-claims carve-out. Either party may bring an individual claim in small-claims court if it qualifies, instead of arbitration.
23.5 Injunctive relief. Either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.
23.6 30-day opt-out. You may opt out of this arbitration agreement (Sections 23.2 and 23.3) by emailing support@gro.bot within 30 days of first accepting these Terms, stating your name, account, and intent to opt out. Opting out does not affect any other part of these Terms.
23.7 Governing law. These Terms and any dispute arising out of them are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Subject to the arbitration agreement above, the state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction.
23.8 Jury-trial waiver. If for any reason a claim proceeds in court rather than in arbitration, you and we each waive any right to a trial by jury.
24.1 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or to an affiliate.
24.2 Entire agreement. These Terms, together with any order or plan you select, our Privacy Policy, and our Data Processing Addendum, are the entire agreement between you and us about the Services and supersede all prior agreements on that subject, including any earlier partner or service agreements.
24.3 Severability. If any provision is found invalid or unenforceable, the rest remains in full force, and the invalid provision will be enforced to the maximum extent permitted.
24.4 No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
24.5 No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us. Neither party may bind the other.
24.6 No third-party beneficiaries. These Terms do not give any rights to anyone who is not a party to them.
24.7 Force majeure. Neither party is liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, pandemic, internet or utility failures, or the acts, outages, or policy changes of any Third-Party Platform.
24.8 Notices. We may send notices to the email or account associated with your account; you must send notices to us at support@gro.bot. Notices are deemed received when sent by email.
24.9 Language. These Terms are written in English, which is the controlling version of any translation.
24.10 Use of your name. We may identify you by name and logo as a customer on our website and in marketing materials. You can opt out at any time by emailing support@gro.bot.
Questions about these Terms can be sent to:
Grobot Technologies LLC
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: support@gro.bot